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Travel Health Advisor Privacy Policy

In this policy, "us", "we" or "our" means Travel Health Advisor Pty Limited (ABN 99 102 534 832) and its related entities.

This policy was last updated on 30 March 2013.

Travel Health Advisor has created this privacy policy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website, hereafter referred to as Travel Health Advisor Online.

Travel Health Advisor Online may contain links to other sites. Travel Health Advisor is not responsible for privacy practices or the content of other such Web sites.

Personal information

Customers must register with us to obtain a personalised Travel Health Report. The registration process requires customers to give us contact information that includes:

  • Practice Name
  • Practice Address
  • Phone Number
  • Fax Number (if applicable)
  • Email Address
  • Name of Principal Contact Person
  • Name of Practice Manager

We use this information to contact customers with additional, more detailed health information and further details about Travel Health Advisor. The customer's contact information is also used to contact them when necessary. Customers may opt-out of receiving future mailings by contacting us directly; see the section on opting out below.

Customers may fill out an order form to request information, products, and services. We collect contact and financial information from this form for the purposes to sending orders and information about our company to our customers.

Itinerary details are collected for personal Travel Health Reports, and stored so that the customer who has generated the report can access them again in the future. Personalised Travel Health Reports are archived after 6 months, so that the customer will have to contact Travel Health Advisor Online to obtain such reports. Journey, demographic and profile data may be anonymised and used for internal research purposes, but no personal information will ever be passed on to third parties.

Web Site Information

Travel Health Advisor Online records your last known IP address to help diagnose problems with our server, and to administer our Web site.

Travel Health Advisor Online uses cookies to save your username so you don't have to re-enter it each time you visit our site.

Children's Guidelines

Children may visit the public areas of Travel Health Advisor Online without prior parental consent or parental notification. Travel Health Advisor will not knowingly directly contact children under the age of 16 years without prior parental consent or parental notification and no personal information will ever be passed to third parties.

Opting out

Customers can contact us if they do not wish to receive future communications, no longer wish to receive our service, or wish to have all their information removed from our database.

Accessing and Updating your Information

Past and present customers have the right to seek access to and update the personal information we hold about them. You can contact us directly with your enquiries. If you make an access request, we will ask you to verify your identity.